Karen J Hewitt is an expert in People, Culture and Behaviors. She holds an MBA with a communication. Passionate about the subject of Confidence, and its application in the workplace, she has spent the past seven years observing how confidence, or lack of it, can be the key ingredient to, and driver of, engagement, culture change and performance. With Employee Confidence – a term she has pioneered in the context of culture change – Hewitt urges companies to embrace a systems approach to its application and empower their employees to adopt more ‘leader-like’ behaviors. She the author of “Employee Confidence – the new rules of Engagement”, finalist in the Leadership category of the Business Book Awards 2019.