Mike Morrow-Fox

Michael Morrow-Fox, MBA, is a highly-skilled consultant experienced in health care, education, banking, and non-profit management. Michael has over 20 years of experience in leading technology and human resources operations, as well as and several years of full-time university teaching. Michael uses this background to blend his real-world understanding with current theoretical models helping his clients reach goals beyond their current thinking. Having managed a 50 million dollar budget, helping a technology startup company get off the ground, and overseeing a non-profit organization achieve ‘best place to work’ status; Michael’s strengths are not in what area he works, but in how he helps others work. Michael’s project management, process excellence, problem-solving, and human performance management skills help companies form truly innovative strategies.

Michael has served as a full-time university faculty at Capital University winning a Department of Education FIPSE Grant and George Mason Program Excellence Award, as the Director of Technology Strategy for the OhioHealth Hospitals, as the Vice President of Operations for a technology start-up serving American Express, and as the Vice President of Talent Management Training and Development for the Great Rivers Affiliate of the American Heart Association. Michael has held Project Management Professional (PMP) Certification since 2002, he has worked on Six Sigma Black Belt initiatives since 1999 and has been a Six Sigma Green Belt since 2006. His Bachelor’s degree focused on Industrial Psychology and Employee Counseling and his MBA focus was on Organizational Leadership.

Areas of Expertise:

•  Leadership Development
•  Human Resources Management
•  Technology Operations
•  Executive Development
•  Project Management
•  Process Excellence

Relevant Leadership and Organizational Transformation Accomplishments:

• Leading a team of consultants in the Human Resourced Department Organizational Effectiveness Division responsible for providing training, consultation, coaching, and on-line learning opportunities for the City of Greensboro employees. Accomplishments included the implementation of an Infor learning management system, the development of a City-wide initiative for customer service, the development of a human resources project management program, enhancement of the human resources department representative program, and a curriculum refresh of the City leadership development program series.
• As the Vice President of Human Resources and Talent Development oversees the technology, processes, and people relating to employee retention, engagement, and development. Led a team of HR Generalists that accomplished:
  • Coordinating the successful affiliate launch of a national corporate university
  • Developing and implementing new recognition, climate enhancement, strengths development, and wellness programs that increased climate survey scores to exceed the criteria for ‘Best Places to Work’ in 2008 – 2012
  • Bringing best practice management education affiliate-wide through the learning map based Symphony Performance Management program, Consultative Sales Certification program, and Strengths-Based Leadership program
  • Stewarding performance management, benefits enrollment, and staff development operational programs
  • Successfully using video conferencing technology to reduce talent development program expenses by 50% while increasing management development program offerings
  • Developing and implementing an onboarding program that was adopted for National use
  • Developing and implementing high potential employees identification, development, and networking program
  • Running a wellness program with the highest national participation in the American Heart Association
  • Developing and facilitating highly effective succession planning through talent reviews, a custom developed nine box evaluation, and 360 feedback reviews
• As Senior HR Organizational Development and Training Specialist at OhioHealth is a $3+ billion Healthcare Organization serving 46 Ohio counties. The Senior HR Organizational Development Specialist develops process improvements, educational curriculums and implements leadership development solutions around performance management, customer service, safety, and quality. Accomplishments include:
  • Provided leadership to a core team that developed and implemented the OhioHealth leadership development process deploying system-wide leadership competencies and a 360 assessment process using the Lominger Career Architect
  • Completed several successful HR workforce redesign programs including total rewards, recruitment and redesigning internal HR service positions from generalist to specialists
  • Planned and delivered the Root Learning “QUEST” Project that administered training to over eight thousand employees
  • Provided leadership to the PeopleSoft Human Resources technologies and process management
  • Developed and delivered orientation training on customer service principles for all newly hired OhioHealth employees
  • Delivered Kepner-Tregoe Project Management Training as OhioHealth’s lead trainer and coach
  • Received OhioHealth Prism Awards: Personal Integrity, Communications, and an OhioHealth Ring of Quality
• As a full-time faculty/Program coordinator at Captial University developed curriculums and taught courses for the Psychology and Education departments as well as designing and implementing student services programs. Accomplishments include:
  • Received a national “Promising Programs” award from George Mason and the U.S. Department of Education
  • Coordinated a multi-year Department of Education F.I.P.S.E. grant for Capital University
  • Served as a planning consultant and presenter with the Higher Education Center of the Harvard School of Public Health
  • Developed the curriculums and teaching four core courses as well as the Counseling Certificate Program as a full-time faculty for Capital University

Selected Education and Certifications:

• Bachelors of Science, Franklin University, Columbus, Ohio, Majoring in Employee Counseling
• MBA, Franklin University, Columbus, Ohio, majoring in Organizational Leadership Development
• Certified Project Management Professional, Project Management Institute
• Certified Six Sigma Green Belt, Six Sigma Online
• Certified Process Reengineer, Michael Hammer Institute
• Trained Leader Lominger Suite of Organization Development Tools (Career Architect, 360 Evaluations, Cultributes)
• Past – State of Ohio Licensed Social Worker and Certified Employee Assistance Counseling Professional