“I can’t talk to people at work.” “I can’t even talk with my family!” We’ve heard those comments from clients and friends alike heading into elections and the holidays this year. Our divisions now draw harsh borders, with yesterday’s friendly debates replaced by belligerence. The most common advice we’ve seen boils down to “Just don’t […]
You are busy. Probably too busy. Can you change that in the new year? Probably not. But you can change how effective that busyness is. That’s what’s happening at Boston Consulting Group (BCG). According to our podcast guest Alicia Pittman, BCG’s Global People Chair, the firm is constantly looking at how workplaces are changing, and […]
Do you dread formal negotiations? Many of us do, but a great negotiation is a phenomenal boon. It can be hard work, yet the reward makes the effort worthwhile. And here’s a little secret: The best negotiation rewards ALL the parties at the table. That’s what this week’s podcast guest, Greg Moran, learned from his […]
2025 is mere weeks away. Are you ready? After dozens of podcast interviews and hundreds of offline conversations, we have a clear picture of the big concerns trending amongst CEOs and other top leaders. These five top the list. Geopolitics. With over 70 nations holding major elections in 2024, expect a large number of policy […]
You don’t need a DeLorean or TARDIS to travel to the future; the future is coming for you. Ken Moore wants you to be ready for it. Moore is the Chief Innovation Officer at Mastercard. He sees five essentials you’ll need to succeed as the future unfolds. First, lean into tomorrow. This is all about […]
Sparking innovation can sound complex, but it’s really quite simple: just ask, “What do you need from me?” That’s the core lesson we learned from our interviews with senior execs at Mastercard, including guests Jennifer Marriner (EVP of Global Acceptance Solutions) and Sherri Haymond (Co-President of Global Partnerships). Mastercard needs innovation to pulse from its […]
You know something we don’t: the winner of the US Presidential election. We’re writing this article well before the polls close. Regardless of who becomes America’s next Chief Executive, they’ll have to lead with a different set of skills than Presidents of the past. The world has changed far too much. In fact, we’re entering […]
We know what makes a great leader. Warren Bennis figured it out. Bennis was a pioneer in modern leadership studies. From authenticity to ceaseless curiosity, he uncovered the key qualities today’s leaders need to be successful. He mentored our podcast guest: author, consultant, and former Presidential advisor Betsy Myers. She discussed his importance in this […]
You may be an undiagnosed pracademic. We certainly hope so; it’s vital for your survival. A pracademic is someone who integrates academic research and practical experience into their job. The case for your leadership survival is simple: the world is changing too fast for your knowledge to stay static. You must keep learning and integrating […]
Do you want to know a secret? Amazon’s success is all because of you. One of the online giant’s fundamental mindsets is customer-back thinking. From searching their website to the delivery van at your door, every initiative starts by looking at what helps the customer (you), then working backward to figure out how to make […]