A Wave of Inspiration

Anie Rouleau provides the following blog. It is a companion to her and Daniele Henkel’s podcast Certified B Corporations Seek to Improve Our World.

In 2003, I went on a solo adventure and traveled worldwide for 18 months. In every country I visited, I sat down in the parliament to hear what the local pressing socio-economic issues were. Time after time the same challenge surfaced… the environment.

From Africa – where the concern was access to clean drinking water, to Australia – where I swam over disappearing grey coral reefs, to Chile – where I witnessed a plane flying over lakes to steal water for Argentinian vineyards.

Growing in up Canada with the abundance of freshwater lakes and rivers surrounded by two oceans, I was flabbergasted by this reality. I quickly understood the meaning of Blue Gold, a book by Maude Barlow and Tony Clarke that deeply moved me.

Concerned about this reality, water became my inspiration and motivation.

A Wave of Innovation

Principal source of all life, water is vital to human health.

Paradoxically, water is the main ingredient in almost all of our products. Water is also required to use most of our products. Offering biodegradable products to limit the damage in our water sources is a good start, but we must also be aware of the harmful repercussions of single use plastic packaging. These containers and plastic particles are largely found in our oceans and today form impressive plastic islands. We are part of an industry known for its single-use packaging and products that have damaging impacts on the ecosystem.

As conscious citizens and a responsible company, it is our duty to ensure the least impact possible on our waterways throughout the lifecycle of our products. For example, our new ecodesigned dish tabs have been tested to be efficient at low temperatures from 45° Celsius and in a shorter wash cycle. Not very extraordinary for some, but highly impactful on a larger scale and a small win for the company.

A Wave of Freshness

In our collective imagination, a wave represents a strong force of nature. Sometimes calm and peaceful other times tumultuous, water occupies an intimate place in which ecological concerns come to take root. If the wave on our bottles could talk it would tell you that it symbolizes cleanliness, foam, and effectiveness. Figuratively, the wave is our source of inspiration and wealth that must be thought of every day. Its beauty is present in every room where there is a water source in our homes, from the laundry room to the kitchen.

It’s easy to forget to drink enough water every day, it’s equally easy to forget that we waste water every day. In Canada, we’re privileged by its abundance from coast to coast, from the base of the Rocky Mountains in the West to the Gulf of Saint Lawrence in the East.

Let the wave on our bottles serve as a daily reminder throughout your household that water is precious and an essential part of our lives.

A Wave of Change

Just like our products, an actual ocean breeze does not smell like anything, yet it brings a sense of peace, wellness, and desire for change. Water scarcity is a worldwide challenge that is current and pressing, awakening a strong motivation for change. What if one day our entire product line contains no water and has no packaging?

About the Author

Anie Rouleau, a Montrealer born to a business-oriented family, Baléco’s Founding CEO knows how to do business without compromising her values and convictions. That’s why she chose to redefine the notion of clean by creating a line of ecofriendly home and body care products designed for conscious living. Fervent defender of local sourcing, she sits on different committees, including Made in Montreal. Women leadership and ethics being causes close to her heart, she is a mentor for young women in business. She is also part of Quebec entrepreneurship promotion groups. Mother of two, Anie is driven by her desire to protect future generations. By investing in innovation and eco-design within an industry which sets his sight far from sustainable development issues, she seeks with Baléco to define tomorrow’s business as a transparent entity, respectful of its employees, the community and the environment.

Lunch Break Leisure: 10 Activities to Relieve Stress

We are doing a few extra blog posts for the next couple of weeks as encouragement in these uncertain times.  This extra blog has some great ideas to give yourself a break as we face the added pressures of working from home, having children home from school, and being all under the same roof all the time.  Be sure to do some self-care to do your best for your family and your job.  Here is a link to an interview on resilience that may encourage you: Five Lessons in Resilience: Overcoming Life’s Challenges with Kate Terrell.

If you’re like most Americans, you probably suffer from some level of work-related stress. According to The American Institute of Stress, 83 percent of workers report being stressed out from work, with 57 percent saying it’s so bad they feel paralyzed by it. Workplace tension is triggered by several factors, especially company culture, lack of work-life balance, and strained relationships with bosses and co-workers. And it can have a detrimental effect not only on your productivity during the day but also on your overall health, well-being, and mood.

Luckily, you can do some simple things to relieve some of the pressure during the workday. According to the experts, employees need short, periodic breaks to recharge their batteries, boost their attention span, and, ultimately, improve their job performance. Here are a few things you can do to tap into a state of leisure on your lunch break, even if you’re feeling totally zapped of motivation and energy.

  1. Watch a Funny Video—All those hilarious YouTube videos you saved for a rainy day may be just what you need for a midday destress. A 2015 study conducted by two psychological scientists at the University of New South Wales found that employees who watched an eight-minute video at work experienced an energizing effect that counteracted the effects of mental depletion. Yep, all those hilarious cat videos could make you happier and healthier!
  2. Make Art—Creating something meaningful, whether it be a poem, a painting, a drawing or some gorgeous rhinestone art, can help you sink into a state of deep relaxation and focus on something other than work. At the same time, being creative serves as an act of self-expression, allowing you to offload some of the pressure or stress that tends to build up during the workday.
  3. Color—Studies show that adult coloring reduces stress and boosts creativity because it relaxes the brain, flows attention away from ourselves and provides a low-stakes activity that’s purely pleasurable. Another fun spin on adult coloring is the popular trend of making diamond art, which lets you color in complex designs with glimmering rhinestones, triggering the same calming effect. Grab a few diamond art kits to keep at your desk and work on each day during short breaks.
  4. Take a Walk—We probably don’t have to cite any sources here! We all know that exercise is one of the best and most well-proven stress relief activities ever, no matter if you take a cycling class, learn some hip-hop moves on YouTube or practice outdoor yoga. Taking a midday walk around the office is the perfect lunch break activity because it’s distracting and boosts your mood but doesn’t leave you feeling sweaty or too tired to go back to work.
  5. Stretch—Sitting for hours on end at a desk can cause you to store physical tension, tightness and pain in your upper back and shoulders. The physical effects of being stationary all day can lead to feelings of psychological stress, but you can counteract some of these challenges by taking two or three 15-minute breaks throughout the day to stretch and focus on something other than work.
  6. Knit—Knitting, crocheting, cross-stitching and other needlework activities are perfect for the workday because they’re fairly self-contained. You can keep all your tools and supplies in a small bag or container that you can either leave in your desk drawer for an anytime distraction or take to and from the office so you can also work on it at home. Needlework is similar to crafting and coloring in that it diverts attention away from the stress trigger and provides steady, calming focus in its place.
  7. Listen to Music—Music is the ultimate distractor, and it’s one of the few things in life that can instantly affect your mood in a million different ways. Keep some well-stocked playlists handy for those especially stressful days, with upbeat, energizing or relaxing tunes that take you to another place and help you unwind, even if only for 10 or 15 minutes while you eat lunch.
  8. Talk to Friends—Never underestimate the power of good conversation. Whether you meet an old friend for lunch or vent to your co-worker over a short walk, letting out your frustrations and listening to others can help you sort out your feelings and discover new ways to handle them. It also helps provide you with a different perspective, so you look at things differently and stress less.
  9. Write—There’s no denying it: Journaling, or even just jotting down your feelings, is good for the mind. In fact, a study from UCLA showed that putting your feelings into words actually produces therapeutic effects in the brain. Visualizing certain words on paper activates the prefrontal region of the brain and lowers its amygdala response, which tends to trip when your body is in danger. In other words, writing your feelings down literally calms the brain.
  10. Play a Game—Few things bring quite as enjoyable a distraction as playing a game. Whether on your phone, computer or tablet or even with a tabletop or board game, playing a game throws you into a totally different reality, effectively giving you some relief from the stressors of daily life. Consider looping in fellow gamers around the office so that you get both the benefits of gaming and the benefits of social interaction during a single lunch break.

Make Taking a Break a Priority

We’re all overworked, with many tasks, meetings, and stressors to manage. The key to giving yourself some relief is to make taking frequent, short breaks a priority. You should be entitled to a certain amount of breaks each day depending on the laws where you live, so don’t be afraid to take them. It may be exactly what you need to be happier, healthier and more productive.

About the Author

Vanessa Adams serves as the marketing coordinator for Diamond Art Club, which offers the highest quality diamond art kits on the market. She oversees all content creation from their West Hollywood, California Headquarters. In her spare time, she enjoys true-crime podcasts and pilates.

 

Leveraging Technology To Improve Leadership Development

This interview may be useful for those looking to use online platforms instead of in-person instruction. The following blog is a republish of an article in Forbes by Maureen Metcalf. It is a companion to the podcast Leveraging Online Kajabi Platform To Build Thriving Brands.

As a university adjunct faculty member, consultant and coach, I have been using the tagline of “Innovative Leadership” for many years. This sets the bar for how I commit to my work as well as the services I deliver. I recently started to explore how I could refresh my use of technology to teach leadership in conjunction with coaching and workshops. I am looking for options to accelerate the leader’s learning process and offer a broad range of tools for different learning styles. I want to share my experience of how I am leveraging this technology to support leaders in their development.

I researched the many robust online delivery options and selected a tool that was a solid fit for my work: Kajabi. I selected it because of the strong technology platform, strong start-up support, cost-effectiveness, integrated payment and affiliate tracking modules and the ability to communicate with participants by product.

With the support of the online platform, I am rethinking what is possible. Right now, I am using the online training for the following three applications initially and I will expand these as we use the platform.

  1. We recently launched a 10-month IT leadership development program. This program was designed to build skills in the IT community in order to build the talent pipeline for senior roles. It will be delivered through monthly in-person sessions in conjunction with our local CIO forum. The online platform allows us to deliver training that integrates structured exercises, case studies and audio interviews with local CIOs and executives. One of the key objectives of the in-person sessions is to learn content and build a network. We expect the online element to significantly accelerate the building of leadership skills for mid- to senior-level IT professionals.

The online platform allows us to track payment and engagement with the materials. As the facilitator, this lets me manage the finances easily and also identify who is highly engaged so we can offer additional resources to enrich their experience. It also tells me who is less engaged so I can reach out and troubleshoot.

  1. We often augment our leadership coaching programs with a series of exercises designed to help participants build self-awareness, knowledge and skills. Especially for emerging leaders, we deliver a hybrid of training and coaching to prepare them to step into larger roles. For this group, we created a standard curriculum with exercises, case studies, audio interviews and videos. I can monitor client progress through the platform, and in this case, they share their progress prior to coaching sessions and discuss how their learning can improve their leadership work.

The online platform offers the option to package the leadership development curriculum by leadership level. I can sell packaged offerings of coaching and online training. It also gives the option to support affiliates so the other coaches and consultants in our organization work from a single platform with consistent processes and offerings.

  1. We offer online development programs as standalone offerings for individuals and companies to provide effective (and cost-effective) training for their emerging and current leaders. These programs can be combined with other programs the companies are conducting. Because this program is comprehensive and participants work through it over time, it provides the opportunity to internalize the learning, not just attend and depart.

The online platform allows us to customize materials for specific groups and tweak other courses where appropriate to reinforce and build on the in-person development investments they are making.

Another element we will be building into the platform that we are very excited about is an assessment that will be used by those taking courses, and it is also offered as a standalone service. Because an online platform can support a range of services, we are able to create a clean and user-friendly purchasing experience.

I have struggled for years to present a simple path for clients. Our company website is highly complex and positions us as a thought leadership and executive advisory firm. While that works for some audiences, it is inappropriate for others. Using Kajabi as our online platform and linking it to our main site and our book website, we can tailor the user experience to the target audience in a manner that is cost-effective for us and easy for the user.

I talk about the most effective leaders acting like scientists. This endeavor is one of my experiments. I did my homework and selected this platform. We are implementing several modules and we will continue to test and refine our experiment as we go along. For other coaches and consultants looking to extend your offering, I encourage you to explore the broad range of options for technology to enable and even extend the strong impact you are already having on clients.

About the Author

Maureen Metcalf, CEO of the Innovative Leadership Institute, is a renowned executive advisor, coach, consultant, author and speaker.

Courageous Leadership in Your Sphere of Influence

This blog is provided by Erica Fowler. It is a companion to the podcast with Mike Gerbis, Courageous Leadership Is Required to Address Global Issues.

The International Leadership Association (ILA) held its global conference in Ottawa, Canada, in 2019 with the theme’ Leadership, Courage Required‘. Maureen Metcalf, ILA fellow, hosted a series of live-recorded interviews with global leadership experts to explore their research, best practices, and expert view of the complex issues facing us today. Mike Gerbis is one of those leaders – a change management professional and expert in replacing conventional commercial processes with sustainable ones. In this interview, he discusses approaches with which he has found success in his career and how they can be applied to global social justice campaigns to impact meaningful change.

Change is hard. And making significant changes can feel so impossible that it may not seem worth trying. We often think that courageous leadership means an influential leader with a wide-reaching voice and an army of boots on the ground to implement a plan. While Mike observed that one type of leadership does come from the top down, it is not the only type of leadership needed. The grassroots movement, or as another leader called it, the plural sector or individuals and the communities in which they live, is a vital component to enacting change on a large scale. It comes down to the small changes each individual can make within their lives, or as Mike says, their sphere of influence.

His message resonated strongly with me and the season of life I have recently entered – graduate school firmly behind me, entrenched in my career, and preparing to start a family. Similarly, my peers are working to advance their careers and raise families, sometimes both at once. We often find it hard to get through the day in one piece, much less change the world.

Mike provided strategies for those who feel too busy to get involved in bigger community efforts or find the prospect of such efforts overwhelming. These small actions, taken together, can add up to a formidable force of change.

  1. Be authentic. Find a cause you are passionate about and lean into it, whether it’s eradicating childhood poverty, combating climate change, or simply composting for your garden. Your investment in the cause matters most.
  2. Share your privilege. Open doors for others who don’t have the same opportunities. Mike shared a story of a woman who attended an event he helped organize. She was the only woman of color with an indigenous background in attendance, and Mike had not noticed. Realizing an opportunity, he asked for her guidance and subsequently set diversity targets for future events, like making sure speakers were half male and half female. You may not be organizing global forums, but you could volunteer in your community to open doors for those less fortunate or foster mentoring relationships with students entering the workforce.
  3. Embrace diversity through listening and communication. In pursuing our passions and with modern communication at our fingertips, it can be easy to insulate ourselves in a bubble that lacks diversity. Surrounding yourself with likeminded people can be a pleasant escape from the current political climate, but you might be missing important information. Listen openly to people that have different views. Learn something and then teach them something in return. A respectful exchange and new perspective on one another’s beliefs can go a long way in moving us forward.

Young professionals juggling careers and parenting young children may feel their sphere of influence extends no further than the four walls of their own home – and even that might be stretching it! In reality, that sphere will expand considerably as new seasons of life come and go.

Mike notes that one of the most significant contributions that we can make to society is to raise our children to be responsible citizens and consumers. And if you do not have children, this same concept can be applied to anyone that looks to you for guidance, whether or not you know it!

Courageous leadership can take on a variety of forms, but the building blocks are consistent at any level. Teach others with your language and your actions to be authentic, share their privilege with others, and embrace diversity through communication and active listening.

About the Author

 Erica N. Fowler, Ph.D., is a strategy and analytics professional with a profound interest in developing data-driven solutions to improve health and business outcomes. She studied Public Health specializing in social epidemiology at The Ohio State University and holds ten years’ experience melding industry experience with academic discipline. Her experience includes analytics product development, measurement strategy, database operations, business intelligence analytics, and statistical modeling.

Dr. Fowler’s passion is professional development consulting as a certified Birkman Method consultant. She uses the Birkman Method, enhanced by her analytic skillset, to develop individual and group programs that foster emotional intelligence to improve communication skills and productive teamwork.

Her day job is Product Manager for the Applied Data Science and Omnichannel Experience teams at Syneos Health, the first end-to-end integrated pharmaceutical solutions organization. She serves as a contributing faculty member to the Health Education & Promotion program at Walden University, where she oversees the dissertation process for doctoral students. In her spare time, Dr. Fowler enjoys traveling the world, yoga, reading, and spending time with her family.

 

Five Ways to Activate the Plural Sector

This blog is provided by Erica Fowler. It is a companion to Henry Mintzberg’s interview on Innovating Leadership, Co-creating Our Future, Rebalancing Society: Radical Renewal, Beyond, Left, Center, Right.

The International Leadership Association (ILA) held its global conference in Ottawa, Canada, in 2019 with the theme ‘Leadership, Courage Required’. Maureen Metcalf, an ILA fellow, hosted a series of live-recorded interviews with global leadership experts to explore their research, best practices, and expert view of today’s complex issues. In this interview, Henry Mintzberg discusses his recently published book ‘Rebalancing Society: Radical Renewal Beyond Left, Right, Center’ and the key to uniting and mobilizing our fragmented leaders.

There is no denying that today’s political and social climate is polarized. It is often described as a pendulum that swings back and forth, gravitating to each extreme, a large swath of people or issues frozen in the middle. Presently, the pendulum seems as if it is at greater risk of breaking in half than swinging to one side or the other. In discussing this polarization, Mintzberg illustrates the unrest with figures from the most recent ranking of democracies by The Economist. Less than 6% of the world population lives in a full democracy. The United States ranked #25 as a flawed democracy, and the global score was the worst since the rankings began in 2006. Despite the downward trend in recent years, all is not lost.

In his book, Mintzberg discusses the need to ‘rebalance society’ on its three pillars. Two we well know, the public (government) and private (privately held businesses and corporations), but the third isn’t as obvious to some. He calls this missing piece the ‘plural sector,’ and it’s comprised of the community, member-owned co-operatives, foundations, and most importantly, you and me. The plural sector mobilizes grassroots efforts and large-scale social change.

Similarly, in the well-known book Good to Great, Jim Collins discusses the concept of the flywheel. Under the right conditions, an exemplary leader, a shared passion, and a common goal, companies that steadily exert the pressure of their collective efforts can manifest change that builds quietly over time and finally reaches a tipping point, gaining momentum and breaking through barriers. In Jim’s book, years of perseverance under these circumstances often led to stock market returns that were many times higher than that of the average market or competitive companies.

Like good-to-great companies, grassroots efforts require the plural sector to unite behind a common cause and, as Mintzberg says, ‘put teeth into’ that cause. It demands action with not only their unification, their protests, and their words – but with their own sustained and focused action. The plural sector is the force or the pressure needed to turn the flywheel and elicit action from the public and private sectors.

In his forthcoming research, Mintzberg is exploring how to mobilize the plural sector to rebalance society and offers some hints in this interview.

    1. Responsibility: Mintzberg insists that we must recognize that change starts with us. Technological advances, like the smartphone, have made it easier than ever for us to escape into our palms and ignore not only the needs of the surrounding community but ourselves. Pay the extra dollar. We are complicit in perpetuating polarization when we rejoice in the affordable consumption of goods that are manufactured by those that do not make a living wage.
    2. Relevance: Integrating into the plural sector allows issues facing the community to become relevant before they become personal. Mintzberg discusses relevance in the context of climate change. Melting ice caps and the plight of the polar bears is not proximal enough to most people’s daily lives to impact them in a meaningful way. But when the river next to their home rises enough to flood the basement, the changing climate is not as easily dismissed.
    3. Focus: Globalization and social media have ushered in freedom of choice and expression in ways unprecedented in human history. Our efforts are fragmented, and the pressure needed to enact change does not have the limitations needed for it to build up and breakthrough. Taking responsibility for issues that are relevant to your community allows critical mass to form behind an issue to build sufficient pressure.
    4. Perseverance: Change on a large scale or on the deep-rooted issues that drive polarization may require years or even decades of pressure. Instant gratification is a reality in so many facets of our life that we expect it in every interaction or endeavor. We become impassioned by new causes frequently and lose the focus and momentum that could if sustained, breakthrough as real, meaningful change.
    5. Accountability: Hold accountable those who push to imbalance society for personal gain. Mintzberg recognized that Occupy Wallstreet was fine as a protest, but no meaningful change came from it because the behaviors behind closed doors remained unchanged. It’s a start, but it’s not enough to peacefully protest with our feet and our voices. We must also protest with our votes and our actions.

To unite the plural sector and manifest change through the public and private sectors we must immerse ourselves in our communities, recognize that we are required to become the change we want to see in the world, and peacefully fight for what we believe in with our votes, our voices, and our actions.

About the Author

Erica N. Fowler, Ph.D., is a strategy and analytics professional with a profound interest in developing data-driven solutions to improve health and business outcomes. She studied Public Health specializing in social epidemiology at The Ohio State University and holds ten years’ experience melding industry experience with academic discipline. Her experience includes analytics product development, measurement strategy, database operations, business intelligence analytics, and statistical modeling.

Dr. Fowler’s passion is a professional development consulting as a certified Birkman Method consultant. She uses the Birkman Method, enhanced by her analytic skillset, to develop individual and group programs that foster emotional intelligence to improve communication skills and productive teamwork.

Her day job is Product Manager for the Applied Data Science and Omnichannel Experience teams at Syneos Health, the first end-to-end integrated pharmaceutical solutions organization. She serves as a contributing faculty member to the Health Education & Promotion program at Walden University, where she oversees the dissertation process for doctoral students. In her spare time, Dr. Fowler enjoys traveling the world, yoga, reading, and spending time with her family.

 

Key Findings from a U.S. National Survey About Leadership

This blog is provided by Lynn Shollen and Elizabeth Gagnon of Christopher Newport University in Newport News, Virginia. It is a description of the top-line findings of a survey about leadership that they conducted last year. You can read much more about the project on their website. The blog is a companion to the interview with Sam Wilson and Lynn Shollen that aired as part of the 12-week International Leadership Association podcast Series titled Research Findings on Attitudes About Leadership.

 

A new, annual national survey of attitudes about leadership in the United States uncovered widespread and increasing dissatisfaction with U.S. leaders, along with skepticism about the preparedness of younger generations to lead into the future.

Key findings from our scientific online survey of more than 1,800 people include:

  • Only 28 percent of those surveyed believe leaders in the U.S. are effective
  • Leaders are seen as less effective now than compared to 20 years ago (60 percent)
  • Leaders are regarded as too removed from the experiences of ordinary people (74 percent)
  • Many believe it is too risky in today’s social climate to be a leader (46 percent)
  • Many believe that unless they are at the top of an organization, they may not be able to be influential even if they try to lead, because leaders at the top are so powerful (49 percent)
  • Younger generations are not widely seen as being equipped to lead (57 percent)

These results are discouraging because we know that effective leadership is crucial if we’re to thrive socially, politically and economically. We do detect a few reasons for optimism, but overall, our findings have to be worrisome for our country’s leaders, for leadership educators and for all who care about the quality of leadership now and into the future.

The 1,849 respondents comprise a nationally representative sample based on gender, ethnicity, age, income and other factors. They were asked to think broadly of leaders and leadership rather than focusing on specific leaders or situations. We are not seeking opinions about Donald Trump or Bill Gates. The survey isn’t intended to examine perceptions of how specific leaders are performing, rather how people view the effectiveness of leaders and leadership generally within the U.S.

The survey defined leadership as the process of influencing people toward achieving a common goal, and leaders were defined as people who achieve that goal. Regardless of whether you have a formal title, you can be a leader. Leadership happens everywhere, not just in the most obvious places, such as government or business.

But in many places that leadership happens, it is seen as lacking. Fewer than 25 percent of the respondents say leaders in education, religion, national politics or the environment are effective.

Even as they criticize current leaders, survey participants say they are reluctant to step forward. Only 15 percent of the respondents claim they are involved in leading their community (although they may indeed be leading and not identifying their contributions as leadership). Further, it appears they don’t have high hopes for future generations. Nearly 60 percent of the respondents say younger Americans are not ready to lead and only 33 percent voiced confidence that young people will be able to steer the nation through the challenges ahead.

There is another cause for concern. When the morality of the leader is considered, half (50 percent) claim it is more important that a leader works for major issues that align with those the respondent supports than whether the leader adheres to high moral standards. Thus, half of the sample does not value leaders upholding morality as much as leaders supporting particular issues and agendas.

In terms of what respondents are looking for in leaders, 74 percent believe that the best leaders understand the experiences of ordinary people. About two-thirds believe leaders at the national and local levels should create an environment that supports diversity, considers perspectives of diverse people when making decisions and seeks to take care of the natural environment.

About half also say they’re comfortable with a leader who is different than them in gender/sex (56 percent), race/ethnicity (56 percent), sexual orientation (49 percent) or income level (48 percent). Fewer say the same about religious beliefs (43 percent). Political differences are a bigger sticking point, as only 28 percent say they are comfortable with a leader who holds opposing views, and only 34 percent would follow such a leader.

Participants were also asked where they went for information about leaders and how reliable those sources are for evaluating leaders. Television is the number one source sought for information (55 percent), trailed by non-social media online sources (44 percent). Half (50 percent) of respondents claim that social media (e.g., Facebook, Twitter, Instagram) does not provide them with adequate resources to make accurate evaluations of public leaders, whereas, just over half (53 percent) claim that traditional media (e.g., newspaper, television, radio) does provide them with adequate resources.

The results of the survey were first discussed at the 2019 annual conference of the International Leadership Association in Ottawa, Canada. The researchers received helpful feedback there and plan to delve into the nuances of the data by examining the results by demographics such as gender/sex, race/ethnicity, geographic location, religious beliefs, political affiliation, sexual orientation and income level. These results will be released as they become available. The survey will be conducted annually to track trends and to add questions relevant to contemporary issues.

About the Authors

Dr. Lynn Shollen is Associate Professor of Leadership Studies and Department Chair in the Department of Leadership and American Studies at Christopher Newport University. She earned her Ph.D. in Higher Education Policy and Administration at the University of Minnesota. Her research interests include the faculty to administrator transition, identity and perceptions of leadership, leadership identities construction, and teaching about women and leadership. In addition to numerous journal articles, she co-authored the book Faculty Success Through Mentoring: A Guide for Mentors, Mentees, and Leaders.

Dr. Elizabeth Gagnon earned her PhD at Old Dominion University. She is Senior Lecturer in the Department of Leadership and American Studies at Christopher Newport University. She teaches courses in civic engagement, social entrepreneurship, leadership theory and ethics and values in leadership. Journals publishing her research articles include the International Journal of Leadership Studies and the Journal of Higher Education Outreach and Engagement.

 

 

Building Leader Character

This blog was written by Maureen Metcalf, based on the article Developing Leadership Character by Mary Crossan, Gerard Seijts, and Jeffrey Gandz, published in the Ivey Business Journal Issues: January / February 2012. It is a companion to the International Leadership Association Interview Series podcast Leader Character.

Leadership character is critical in our rapidly changing world, filled with disruption and ethical challenges.  According to the article, Developing Leadership Character, “When it comes to leadership, competencies determine what a person can do. Commitment determines what they want to do, and character determines what they will do.”

“Character fundamentally shapes how we engage the world around us, what we notice, what we reinforce, who we engage in conversation, what we value, what we choose to act on, how we decide…and the list goes on.” While there is no generally accepted definition of character, Mary Crossan and her co-authors focus on personality traits, values, and virtues as the focus of virtue-based character in their article, Developing Leader Character. They also highlight the importance of Judgment, which is at the center of their leader character framework shown in Figure 1.”

 

All behaviors associated with character are virtuous, meaning that they have been vetted by research as desirable by cultures throughout history. And because only a few of the behaviors are trait-based, character can be developed. Some behaviors can be viewed as values, but it is essential to recognize that they are not just any values but only ones that satisfy the criteria of being virtuous. The Developing Leadership Character article analyzes eleven leadership virtues and what happens when they are either lacking or over weighted. Aristotle noted that any virtue will operate like a vice when other virtues do not support it. Thus, Courage becomes recklessness when not supported by Temperance. Integrity not supported by Humanity and Humility runs the risk of a person being dogmatic and egotistic. The aim is for individuals to develop strength in all dimensions of character. The following example from their article describes how virtue can strengthen an individual’s performance and become a vice when not supported by other character dimensions.

  • Accountability ensures that leaders own and commit to their decisions and encourages the same in others.
  • Without Accountability, leaders don’t commit to or own their decisions and cannot get others to do so. They blame others for poor outcomes and, in doing so, create a culture of fear and disengagement.  People stop caring, with potentially disastrous consequences.

How do we develop character?

Because character is a habit, the question is, “Who am I becoming while I am busy doing?” advises Crossan. We are always becoming something – more courageous, less courageous, more humble, or less humble. Developing character requires understanding what it is, mainly how virtues could operate like a vice. Many people are proud of their candor, their modesty, their calm, etc., but if these behaviors and the dimensions of character they support are not part of a strong network of behaviors, there is every possibility that they are counterproductive – operating like a vice. Consider something like “grit,” widely touted as necessary. Many behaviors within Courage and Drive are grit-like, but research on grit has shown that it can lead to burnout. Why? Because you need the other dimensions of character, particularly Judgment, to know when to exercise grit and when not to.

Developing character flies in the face of many approaches to leadership that suggest we should focus on our strengths and rely on others to complement our weaknesses. Complementarity makes sense for personality traits like introversion or extroversion, but weaknesses compromise individual judgment when it comes to character.

In another article co-authored by Mary Crossan, Elevating Leader Character Alongside Competence in Selection, “Character is constantly evolving, both personally and professionally. Thus, a person’s work and life experiences fundamentally shape character, and the story about who someone is and why they have become the person they are is unique to each person.” It will be necessary for the individual and the organization to attend to the virtues they want to see and understand how different virtues complement one another and how they complement one another.

We are unlikely to change character elements for each item referenced above if we are not conscious and motivated. Self-awareness, conscious choice, rewarding context, aligning complementary virtues, practicing virtuous behaviors, and motivation all impact the choice and outcome of the work to build character.

As we wrap up the discussion, I would like to return to the article Mary Crossan and her colleagues wrote, “Character is not something that you have or don’t have.  All of us have character, but the key is the depth of development of each facet of character that enables us to lead holistically.  Character is not a light switch that can be turned on and off.  There are degrees, and every situation presents a different experience and opportunity to learn and deepen character.  In particular, and for better or for worse, character comes to the fore when managing a crisis.  No one is perfect when it comes to character. Given that its development is a lifelong journey, we will rise to the occasion in some situations and disappoint ourselves and those around us in others.”

In our current, fast-changing environment, we need leaders who demonstrate character, informed by leadership virtues. Organizations must understand how to build character and the contexts that inhibit character development.

About the Author

Maureen Metcalf, CEO of the Innovative Leadership Institute, is a renowned executive advisor, coach, consultant, author, and speaker.

The Declaration of Our Interdependence for 2020 Vision

Dr. Henry Mintzberg provides this blog. It is taken from the website and used with permission. This blog is a companion to his interview on Innovating Leadership, Co-creating Our Future, Rebalancing Society: Radical Renewal, Beyond, Left, Center, Right.

How to restore balance in this lopsided world?

Encouraging is that so many concerned people are engaged in so many constructive activities—whether to restore social justice, reverse the change in climate and the decline in democracy, or build the social economy—and that so many more people are ready to go.

Missing, however, has been a guiding vision, a statement of purpose as a way forward—toward a consolidated movement for global reformation.

This is why a group of us developed this Declaration of Our Interdependence. Please read it, and if you agree with it, sign it, and share it widely.

Let this be a happy new year—for 2020 vision.

The Story of This Declaration

This story can be traced back to 1991, when Henry Mintzberg, a professor of management at McGill University in Montreal, visited Prague just as the communist regimes were collapsing in Eastern Europe. Western pundits at the time were proclaiming the triumph of capitalism, but from here it looked like balance had triumphed, over imbalance. The communist regimes were severely out of balance, with too much power concentrated in their public sector governments, whereas the successful democracies of the West had maintained a relative balance of power across their public sector governments, private sector businesses, and—crucially—plural sector communities. This misunderstanding would drive the Western democracies themselves out of balance, in favor of private sector markets. These thoughts were outlined in a 1992 article, and eventually published in a 2015 book entitled Rebalancing Society.

Irene is a Canadian manager who has worked in the private and plural sectors. After reading an early draft of this book, she said “I’d like to do something. I just don’t know where to start.”  This became The Irene Question in the book, and has occupied much of Henry’s attention ever since. What can each of us do, and what can all of us do—in our communities, associations, businesses, and governments? The answers, it turns out, are numerous—witness all the activities of concerned people the world over, from marching in protests to growing their social economies. Lacking, however, has been a vision to consolidate these efforts into a widespread movement for global reformation.

Toward this end, in February of 2019, nine people gathered at a retreat near Montreal, out of which came a map to visualize balance across the sectors, a table to order various ideas for action, and the decision to create a declaration of interdependence. On the drive back to Montreal from the retreat, Henry and Jeremiah Lee, a consultant in Boston, went through the clauses of the American Declaration of Independence, one by one, and began to draft clauses for today’s interdependence, using the wording of the original declaration where helpful. Many drafts later, the nine of us who participated in the creation of this document (listed first in the signatories) agreed that this declaration was ready to be posted—for 2020 vision.

 

The Declaration of our Interdependence

For two centuries, the American Declaration of Independence served as the model to grow democracy. Now our world has reached the limits of growth driven by the pursuit of individual rights at the expense of shared responsibilities. Faced with the threats of warming, weapons, waste, and the lopsided distribution of wealth, we must declare our interdependence.

We hold these truths to be self-evident, that all people are created dependent—on each other, our earth, and its climate—endowed with the inalienable responsibility to maintain justice, liberty, and affiliation for all. Thus our societies must sustain balance across public sector governments that are respected, private sector businesses that are responsible, and plural sector communities that are robust. Some societies retain this balance; others have lost it; many never had it. We propose the following resolutions to guide the rebalancing of society:

Balance begins when each of us decides how we shall become part of the solution. By doing nothing, we remain part of the problem.

We advance to action in our communities, networked to consolidate a global movement for peaceful reformation.

We commit to the ideals of social conscience, fair trade, and good government, to replace the dogma of imbalance—that greed is good, markets are sufficient, and governments are suspect. We explore our human resourcefulness by resisting our exploitation as human resources.

We build worthy institutions in all three sectors of society—departments in government, enterprises in business, associations in communities—from the ground up, with widespread engagement that carries individual leadership into collective communityship.

At the tables of public policy, we strive to replace the compromises of self-interest with the coalescing of common interest.

We challenge the rampant corruption that is legal as vigorously as we expect our governments to prosecute the overt corruption that is criminal.

Sustainable global balance requires substantial global government. We call on all democratic nations to rally for lasting peace, by containing any power that aims to dominate while holding economic globalization in its place, namely the marketplace.

These resolutions require concerted action, not by centrally orchestrated planning so much as through a groundswell of initiatives by concerned citizens the world over, to restrain our worst tendencies while encouraging our best. For the future of our planet and our progeny, this is the time to get our collective act together.

As one people indivisible under one big sky,
we pledge to defend balance in this priceless world.

 

You can sign the declaration here.

About the Author

Henry Mintzberg is a writer and educator, mostly about managing originations, developing managers, and rebalancing societies, which is his current focus. Henry sits in the Cleghorn Chair of Management Studies at the Desautels Faculty of Management, McGill University in Montreal.

He has authored 20 books, including Simply Managing and Bedtime Stories for Managers, which have earned him 20 honorary degrees. Henry co-founded the International Masters Program for Managers as well as a venture CoachingOurselves.com, novel initiatives for managers to learn together from their own experience, the last in their own workplace.

Henry may spend his professional life dealing with organizations, but he spends his private life escaping from them—mostly in a canoe, up mountains, and on a bicycle. You can find out more about his adventures on mintzberg.org, which includes his blog.

Building Teams By Doing Meaningful Work

This blog is a guest post by Simon Mac Rory as a companion to the podcast where he talks about his latest book, Wake-up and Smell the Coffee: An Imperative for Teams.

Alison Green, advice columnist, consultant, and author of the Ask Manager website, had a very interesting article on the BBC news website recently entitled Why corporate team-building events can be terrible – (see article at http://www.bbc.co.uk/news/business-45260246). I couldn’t agree more with her, and in my recent book “Wake up and Smell the Coffee – The Imperative of Teams, I address the same issue in a chapter debunking the myths around teamwork. Here is an excerpt from the book on the issue.

Offsite team building can take time away from ‘real work.’

Suggest a team building session; immediately, the outdoors springs to mind. Contrary to popular opinion, I am convinced they do not help deliver an effective team. There are many variations of this, some even run by ex-special elite soldiers. Primarily they are based on completing group exercises and challenges, supposedly developing team spirit and effectiveness.

A trust circle at an off-site event!!!!!!

Every team member is encouraged to participate equally by the facilitator; the work team leader no longer has the same level of power as this is ceded to the facilitator. The team is given clear and precise goals and directions. This is not the norm at work. The degree of psychological safety is higher at these events (controlled by the facilitator), and everyone’s opinion tends to be heard. No idea is considered too wacky, as most of the tasks are wacky in the first place. Credit for new ideas and novel solutions is given as the ideas are developed. Based on this more engaged way of interacting, the team becomes increasingly successful at the tasks as the day progresses.

When they return to the workplace, they face the leader reasserting their control again, not being heard, lacking clear goals and roles, suggestions and solutions being knocked, and ideas being stolen.

What is happening with these outdoor events?

The number one problem with these sessions is their capacity to create an expectation that the team can work better together. The sessions are carefully constructed – I know because I used to deliver them at one time – precise instructions and clear objectives are given for each exercise. For starters, this is not the norm in the workplace. Often, the exercises bear no resemblance to any work-related task that the team carries out. As the day progresses, the tasks get more difficult, and most teams do complete the tasks successfully because they are designed to be completed successfully.

The outcome is a team in high spirits and delighted with their success. They are full of energy and drive to return to the workplace and prove their effectiveness with this new-found capacity to work together. But, when they return to work, lo and behold, nothing has changed. The frustration levels rose very quickly as the team members recalled how well they had worked together at the offsite but could not make it happen. The frustration levels rise accordingly, and often, the opposite of what was intended is the reality. The team is less effective and more fractious.

The offsite is a false environment. Not only do the tasks not represent the normal work of the team, but the conditions in which they happen are also not representative!

Real team development that delivers sustainable development and effectiveness happens in the workplace. Teams that take time to think about how they do things rather than what they do can always develop more effective means of working together. Teams that address goal and role clarity, planning and evaluation, composition and structure, appropriate leadership style and participation, conflict management and performance recognition, communication, and trust are the teams that will not only deliver more but will create a psychologically safe environment as a platform for their effectiveness. All of this occurs in the workplace, not outdoors or at wild and wonderful offsite events.

Team development is not about time away from real work, rather it is about the time correctly given to reflection on ‘how’ the team does things, rather than ‘what’ it does. It can and does take place during normal work hours, where it is far more effective and does not serve to embarrass and compromise any team member. Think carefully before organizing outdoor events/offsites regarding the team members and their dispositions. Remember, it is not about fun but about addressing the real issues driving team effectiveness.

About the Author

Simon Mac Rory is a specialist in team development. He works with senior staff leaders to help them discover that edge to becoming a truly high-performing team. Over his 30-year career, he has worked globally with a blue-chip client base in both the private and public sectors.

He founded The ODD Company in 2011 to deliver TDP (a cloud-based team development tool and methodology) to the international markets. Simon
operates the business from London with a Dublin-based development and support office.

Simon received a doctoral degree for his work on applying generic frameworks in organizational development and is a Visiting Research Fellow at Nottingham Business School.

Follow Simon on Twitter @SimomMacRory

What Do Leaders DO to build “Level 5” Organizations?

This blog is a companion to the podcast with Geoff Fitch and Terri O’Fallon, Is There Such A Thing As A ‘Level 5’/Teal Organization -Part 2. Geoff Fitch, MA, wrote this post.

As a Level 5 leader, we know our personal development is key to our ability to meet the complex challenges we face in today’s world. In our last post, Terri O’Fallon noted that working with individual and organizational shadow is one of the most challenging parts of the life and development of a Level 5 (Strategist) Leader. An important part of this process is understanding our shadow – the projections and assumptions we are unaware of often set the limits of the solutions we imagine.

But what is Organizational Shadow, and how can we work with it? You can think of shadow as pushing things out of our awareness that we don’t want to or can’t handle. Level 5 leaders understand that the organizational field of play doesn’t just include what we see; it also includes the unconscious territory and that we must work to uncover what’s hidden in it. You can think of shadow as a form of self-deception. As an individual, we blame others without looking at our projections we put on them and miss how we may be just as at fault.

At an Organizational level, you can think of shadow as one step beyond what is undiscussable. Organizational Shadow is what is unthinkable. When there is something that an organization or team is not dealing with, often what happens is that it “projects” that issue on one of its staff members or departments. Someone or some group in the organization will compensate for the lack of attention to the issue at an organizational level. However, because the need is unconscious, they will often be vilified for the initiative instead of appreciated. Why are they paying attention to something that is not an organizational priority or perhaps even one of their responsibilities?

In our interview, we discussed just such a case in which a healthcare executive had taken action to address some compliance problems the organization was facing. These problems were an organizational issue that was not being dealt with effectively by leadership at all levels. So, she stepped in and took the issue on, even though it was outside her responsibility. The result was she became a source of conflict and eventually became ill from the stress. Once the executive team identified the Organizational Shadow, clarified the cultural blocks to effectively dealing with compliance issues, and took this on as a core organizational imperative owned by the whole team, the conflict disappeared, and the executive’s health recovered. It was a striking example of Organizational Shadow at work.

In hindsight, it might seem like an obvious challenge to address, but it can be very difficult to see when we are caught in shadow. What is unseen in your organization? What persistent challenges might point to a core truth you are not willing, as an organization, to face?

These four approaches help explore and resolve organizational shadow issues. These four strategies also point to capacities that Level 5 (Strategist) leaders bring to their organizations.

  1. Identify the conflict.

Organizational shadow produces conflict. Usually, there is a personal, role, or strategic conflict surrounding the issue as the unidentified organizational need creates tension in the system. Yet how we see that conflict often misleads us from the underlying issue. Often, a person or group gets the need “projected” on them and consequently becomes scapegoated or marginalized. This happened in our example when the executive tried to get others to face a problem and was consequently seen as a problem in the organization. When looking at an area of struggle, ask yourself – might someone be getting scapegoated here? This takes us out of the blaming mindset and helps us begin to see the problem more systemically – a key Level 5 move.

  1. Turn the problem into an organizational need.

Looking at the issue systemically, you can often notice that we ascribe negative qualities to the potentially scapegoated person or group and ask, do these qualities represent something we need to have more of, not less of? In our case, the executive had turned into a kind of enforcer, which directly conflicted with the collegial reciprocity at the core of the organizational culture. It was a friendly place, and her behavior was clashing. Asking the turnaround question, we could see how the organization needed more of what she was bringing. In its open, friendly culture, the team avoided effectively dealing with the black-and-white issues that required them to confront themselves. Because of this, she had become the ‘cop’ and alienated herself from everyone on the team. Her ‘difficult behavior’ was now seen as a needed organizational capacity. Level 5 Leaders bring this capacity to identify and integrate organizational polarities that may seem in conflict.

  1. Determine how and why the organizational need has been disowned.

In this example, we can see that the organizational need was disowned because it seemed to conflict with their culture, which they highly valued. There was an implicit assumption that there was no way to deal with compliance that was consistent with their culture. Level 5 leaders see these organizational assumptions as the key drivers of thinking, behavior and results. They also see them as discussable and changeable. Uncovering organizational shadow allows us to see exactly how these hidden drivers of organizational performance have been operating. After identifying the conflict, scapegoating dynamic, and underlying organizational need, it is important to discover how this process has functioned – what mindsets, thinking, decisions and behaviors have held it in place.

  1. Take collective ownership of the organizational need.

In our case, solutions to this contradiction became obvious once the team surfaced out of the shadow. The first step to implementing a solution is to collectively take ownership for the need. Organizational Shadow often points to systemic shifts that need to take place in values, priorities, and behaviors. In the healthcare case, once the problem was identified, the executive team made a commitment to own the problem across the organization. This action immediately relieves the scapegoat of excessive responsibility for the issue and is a critical step in resolving the shadow and ensuring it does not persist. Specific strategies and tactics to address the need can be implemented from there.

In our interview, we also talk about how the very organizational capacities Level 5 leaders foster, particularly social safety and adaptability, are essential for uncovering Organizational Shadow. What makes these issues unlike other organizational challenges is that they are unseen because we are actively, and often unconsciously, avoiding them. For teams to be willing to explore these hidden assumptions and areas of conflict, leaders need to bring a culture of trust, safety, and curiosity. When this is in place, we find that most teams are more than willing, and are often relieved, to bring light to what is in the shadow.

 

About Geoff Fitch

Geoff Fitch is a coach, trainer, and facilitator of change in individuals and organizations and a creator of transformative leadership education programs worldwide. He is a founder of Pacific Integral with Terri O’Fallon Ph.D., where he was instrumental in developing the internationally-acclaimed Generating Transformative Change program, now offered on three continents and in its 24th cohort. He has researched and developed novel approaches to transformative change in individuals and human systems through these programs. Geoff brings over 30 years of experience in business, management, and organizational leadership, including 18 years in in management in the computer industry and 15 years as a consultant, coach, and trainer in leadership. He has explored diverse approaches to cultivating higher human potential for over 25 years. He holds a master’s degree in Transpersonal Psychology from Sofia University and B.S. in Computer Science, magna cum laude, from Boston University.

Learn more about Geoff’s work at www.pacificintegral.com