How the Fourth Industrial Revolution Is Changing Your Leadership

You know something we don’t: the winner of the US Presidential election. We’re writing this article well before the polls close.

Regardless of who becomes America’s next Chief Executive, they’ll have to lead with a different set of skills than Presidents of the past. The world has changed far too much. In fact, we’re entering the Fourth Industrial Revolution.

Our podcast guest, Dr. Éliane Ubalijoro, shared what is emerging, and how leaders must change to succeed within it all.

First, what is the Fourth Industrial Revolution? According to the World Economic Forum, it’s the rise of cyber-physical systems. That sounds a bit sci-fi, but it really boils down to technologies that are fusing digital with the biological and physical worlds. The factor affecting leadership: it’s evolving at a far faster pace than any prior industrial revolution, and it disrupts nearly every sector it touches. And here’s Dr. Ubalijoro’s surprising perspective on it: Africa and other emerging economies may be better positioned to take advantage of it than traditional “industrialized nations.” Their leaders are more flexible, ready and eager to embrace the new, instead of doggedly trying to hold on to outmoded leadership styles and perspectives. Those RTO mandates in the U.S. may well be a symptom, if not proof, of this.

So what does future leadership need?

Start with ethical responsibility. With societal shifts and tech disruptions, we’re all at risk. Leaders’ new role now includes acting ethically to maintain their people’s stability, motivation, and engagement. That means transparency and communication are priority practices; prioritizing collective well-being is a must. Workers, on their side, must adopt an adaptable mindset, and be willing to regularly enhance their skills. We’re seeing this play out at the root of recent strikes, including from longshoremen and Boeing employees.

That parallels with leaders having their own growth mindset and adaptability. Workers aren’t the only ones who need to continually learn and grow. As your team and industry change, you must change with it, and learn about the new tech and practices. Otherwise, your decisions become less and less relevant, endangering your organization. We saw this a few short weeks ago in a leadership development training for a national firm. The cohort brought up an assessment of jobs easily replaced by AI, with “CEO” in the top group. The students agreed; so many CEOs have barely changed, with so little human interaction and so little knowledge of the front line, “they might as well be AI right now.” (Bonus: AI would bring a lot of cost-savings at that salary level!)

Remember you’re not alone. No leader works in a vacuum anymore. The world is fully interconnected. Economies, health, cultural trends: they’re all global systems now. The COVID pandemic provided abundant proof of this: the bulk of the human population went into quarantine, slow-downs in one country would cripple an entire supply chain, pet videos surged worldwide…the list goes on. Your business and your leadership ultimately depend on many, many others.

Finally, your leadership decisions – directly or indirectly – put lives in the balance. A whole relatively new science of epigenetics posits that traumas can influence our genetics; in broad terms, they implant in our bodies, and their effects cascade through generations. Other studies, meanwhile, show that stress can shorten our telomeres, strands capping the ends of our genes. Shortening telomeres appears to shorten life. So you may, quite literally, be reducing your team’s lifespan if you stress them out (Fortunately, the counter also appears to be true: a study of meditating monks hinted that calm may lengthen telomeres).

This isn’t your mother’s Wharton MBA curriculum. But this isn’t that Wharton MBA’s industrial world anymore, either.


This article was adapted by Dan Mushalko from our remastered podcast episode Leading with Purpose and Compassion in the 4th Industrial Revolution.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

Leading with Passion: How Modern Leadership Was Redefined

We know what makes a great leader. Warren Bennis figured it out.

Bennis was a pioneer in modern leadership studies. From authenticity to ceaseless curiosity, he uncovered the key qualities today’s leaders need to be successful.

He mentored our podcast guest: author, consultant, and former Presidential advisor Betsy Myers. She discussed his importance in this week’s episode.

His interest in the field burst forth during World War II. Bennis was an Army infantry officer, and became fascinated with the dynamics of leading and inspiring others. Commanding a combat platoon, he saw directly how leadership quality made the difference—quite literally—between life and death. What he discovered is what we teach today; nearly every one of these newsletter articles and their various lists, bullet points, and explorations of leadership qualities are descended from Bennis’ work.

They really boil down to two core concepts: adaptive leadership and authentic leadership.

Leadership, he felt, is a continual journey. You never stop growing, learning, and developing. The moment you do, you begin the slide to ineffectual leadership. This eternal curiosity is the taproot of adaptive leadership. The world is constantly changing, and so is your team. You’ve got to be changing with them.

Building trust with your team is equally important. Trust requires a different kind of C-suite: Competence, Constancy in your principles and standards, Caring, Character and Candor. Taken together, these are the pillars of authentic leadership.

Bennis added a special spice to his core concepts: passion. An effective leader can’t see their work as just another job. The leader’s passion trickles down and motivates staff. Indeed, it affects the morale of the entire organization. As Bennis said, “Leaders are people who believe so passionately that they can seduce other people into sharing their dream.” (He also said managing people is like herding cats, emphasizing the fact that leadership is not easy, no matter how many qualities you master!)

Expanding on those very core concepts are seven key leadership principles. They’re so essential, we’re listing them here in short form so you can print them and keep them handy for quick reference in your pocket, purse, drawer, or taped to your monitor:

1. Self-Knowledge. Know your strengths, weaknesses, and motivations. You can’t be authentic without this.

2. Integrity & Character. You have to walk the talk. ‘Nuff said.

3. Forge a Human Connection. If you don’t care, your team won’t, either.

4. Adapt to Change. Change happens, no matter how much you resist.

5. Admit Vulnerability. You’ll make mistakes; admit them. And apologize when they affect others.

6. Share Your Vision. Vision is essential for leadership; without it, what are you leading toward?

7. Foster Talent. Empowering others motivates the team.

There are so many short lists we could add; Bennis walked his own talk and fed his curiosity right up to his final days—so he kept adding to his concepts and principles about leadership. But, you’ll be off to a great start with those we listed here.


This article was adapted by Dan Mushalko from our podcast episode They’re Always Watching You: A White House Advisor’s Lessons for Every Leader.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

Pracademics: How the Most Effective Leaders Make Theory a Reality

You may be an undiagnosed pracademic.

We certainly hope so; it’s vital for your survival. A pracademic is someone who integrates academic research and practical experience into their job. The case for your leadership survival is simple: the world is changing too fast for your knowledge to stay static. You must keep learning and integrating what you learn into your real-world practice, or you’ll become outdated—if not irrelevant—in short order.

For leaders, this is compounded by the fact that your team members, work environment, and society change rapidly, too—so what is expected of you as a leader will constantly shift, too.

So how can you keep up with it all?

Our podcast guests—professor emerita Gill Robinson Hickman, Deloitte dean Jorrit Volkers, and International Leadership Association (ILA) CEO Cynthia Cherrey—have some pracademic advice. All three agree that collaboration is key. There’s the obvious collaboration between academics and practitioners, which enables new leadership theories to be tested. Less obvious: you’ll learn from other leaders’ experiences each time you collaborate with a team from a different department, a consulting partner, a trusted vendor, or even a rival firm joining forces with you for an industry initiative. They bring invaluable wisdom forged by their own histories and training.

Match needs with theory. The uniqueness of teams means no one-size-fits-all approach works for their leaders. Study your team, determine their needs, and then scan the dozens of leadership theories available for the framework that will work best for your particular staff. Even the most appealing theory is pointless if it doesn’t match your real-world needs.

Go beyond credentials to proof. Many theories look great on paper, but reality grinds them down to fantasy. Look for theoretical frameworks that include fieldwork in their development process. The best leadership academics test their ideas, tweaking them to accommodate real-world findings. In practice, this means the same researcher’s leadership theory will most likely change through the years. That’s a great sign.

Ultimately, it all boils down to staying informed. To quote author Roald Dahl, “Read and read and then proceed to read some more.” Leadership research constantly grows, evolves, changes, or encounters a brilliant new disruption; a single day’s panel offerings at the ILA’s annual global conference reveal sheer legions of leadership ideas, theories, and frameworks. Feed your brain with as many as you can; you’ll soon distill those that are best for you and your organization.

 

Leaders can no longer simply cruise into the future. It’s up to you to shape it. By integrating cutting-edge theories into your practical experience, you’ll be a natural pracademic guiding your team into its best tomorrow.


This article was adapted by Dan Mushalko from our remastered podcast episode Deloitte’s Dean Explains Why Your Old Leadership Style Doesn’t Work Anymore.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

How Amazon Stays Ahead with Customer-Centric Innovation

Do you want to know a secret?

Amazon’s success is all because of you.

One of the online giant’s fundamental mindsets is customer-back thinking. From searching their website to the delivery van at your door, every initiative starts by looking at what helps the customer (you), then working backward to figure out how to make it happen.

Customer-back thinking makes Amazon an inherent disrupter. While other companies focus solely on stockholders or operating costs, Amazon’s leaders determine what customers want, but the current market doesn’t provide. Same-day delivery of prescriptions is just one recent example.

This week, we hear from three high-level Amazon executives, each one encouraging innovative mindsets in different ways. They reveal their teams’ latest innovations, and their own leadership philosophies that keep their teams on the cutting edge.

These leaders all cited this customer-centric innovation as a keystone for their divisions. Udit Madan (VP of Worldwide Operations), for example, points out that the driving force behind using, and even inventing, the latest technology centers on making the customer experience better. The ideas often begin on the front line, with feedback from employees paving the way. Customers want faster and faster delivery; people in fulfillment centers spot areas for quicker processing, more ergonomic designs, and safety improvements. Implementing them boosts both employee morale and customer satisfaction.

In fact, Sarah Rhoads, VP for Workplace Health and Safety, spots a direct relationship between employee well-being and customer service. She works hard to make Amazon the safest workplace in the industry; a well-cared-for employee, she says, will provide better customer care. They’ll keep the innovation ideas flowing, too—Amazon is deeply committed to upskilling all team members through programs like Career Choice and their Upskilling Pledge. With their new skills, people will see fresh new ways to improve every aspect of the company.

The VP for Worldwide Prime, Jamil Ghani, sees Rufus and other AI applications improving the customer shopping experience. Shoppers disliked winnowing through hundreds of reviews to determine product quality, so Amazon developed AI-generated review summaries to quickly assess how buyers felt about their purchases. Another AI system analyzes purchase trends and histories, customizing buying guides tailored to each individual to help them find the products they love quickly, instead of scrolling through thousands of options.

Yet more systems monitor the movement of goods, adjusting the supply chain to minimize the chances of seeing that dreaded “out of stock” message on an item you really need to have ASAP.

Business customers have a seat in customer-back thinking, too. For example, the Amazon Web Services (AWS) Bedrock platform ultimately enables businesses to create their own AI-driven apps and customer experiences.

The best part of customer-back thinking? You can adopt it in your organization, too. You may use it on a different scale: after all, not every company has well over a million people on its payroll! But even a simple solopreneur can find greater success thinking about the customer first. Even the Amazon megacorp started with a handful of people working in Jeff Bezos’ garage.


This article was adapted by Dan Mushalko from our podcast episode Innovation Insights: Amazon Executives Share How They Deliver the Future.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

What New Leaders Need to Solve Global Issues, According to Africa’s EU Ambassador

With election season running hot, issues such as migration (or illegal immigration) are prominent in campaign speeches for candidates of all stripes vying for all manner of office, from dogcatcher to president.

The harsh reality for them all: no single nation, much less a single leader, can solve these issues. They surround the world, so it will take new kinds of leaders to craft real change and viable solutions. Our podcast guest, Ajay Bramdeo, the African Union’s ambassador to the European Union, sees the need for several special qualities in our next leaders.

First, the new generation of leaders must recognize that solutions aren’t simple. Humans have been interdependent since…well, since there were humans! Intertribal, interregional, international: our web of commerce, culture, philosophy, and more is now a Gordian Knot of complex relationships. This fact alone means effective leaders must be inherently collaborative, relying on multiple allies with their perspectives and expertise to unravel solutions. And – a new term for us – they’ll grow their own global acuity: the ability to see beyond one’s own immediate environment to understand the broader impact of decisions.

Think of this first point as a variation on the VUCA (volatile, uncertain, complex, and ambiguous) concept, except here complexity is not negative. It’s simply the reality of our human web, taking a little more effort to understand.

Second, leaders – politicians in particular – must grow beyond consensus and embrace disagreement. Nearly 200 years ago, in “The Emperor’s New Clothes,” Hans Christian Anderson warned us about the dangers of everyone blindly agreeing with a leader who demands consensus. Instead, effectiveness now requires inclusive leadership, which means engaging with diverse perspectives and experiences. Abraham Lincoln proved the principle by including his political enemies in his cabinet and ranks of advisors. Actively listening to the resulting disagreements and valuing diverse opinions pulls a leader out of their tunnel vision, revealing multiple innovative solutions.

Finally, and perhaps most difficult, we’ll need to foster moral and ethical leadership. Today’s leaders face enormous pressures: rapid social change, budget deficits, powerful political interests, and more. Is it any wonder presidents and prime ministers end their terms of office with far, far more gray hairs than when they began? Their stress is real.

Yet that very stress can lead to stumbles in morality and ethics. Leading with integrity, fairness, and responsibility takes extra effort, so our leaders will need exceptional internal strength. This goes along with abandoning the need for popular consensus; effective global leaders will need a deep moral compass, committed to doing what is right even when it is not popular, convenient, or likely to win the next election. They’ll be thoughtful rather than reactive.

In this way, other leaders will know they can be trusted. Only with that trust can they come together, providing our wounded world the solutions it now craves.

Whether it’s managing your shift at the factory or running for high office, the question is: are you ready to become the new leader we need for tomorrow?


This article was adapted from our remastered podcast episode Africa’s EU Ambassador Redefines Leadership: How You Have Global Impact.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

Their Past Is Your Present: Here’s How Ancestry’s CEO Sees Family History Shape Your Leadership

You may not believe in ghosts, but your ancestors definitely haunt you.

No, you don’t need to call the Ghostbusters; Deborah Liu, the president and CEO of Ancestry, told us in our podcast interview it’s their influence that continues to shape you through the generations. Their decisions continue to make an indelible difference today. It makes perfect sense; for example, would you be enjoying your current success if your great-grandparents hadn’t immigrated to your current country? Would you even exist if a marriage a century ago hadn’t been arranged? The list goes on.

Your leadership skills link directly to your ancestors, too. For example, family heritage affects your resilience.

Deb references studies demonstrating that merely knowing your family history helps build resilience. People draw strength from their roots. Often, that strength comes from knowing about the adversity some of your ancestors faced. If they could overcome their life-or-death travails, a difficult project at work takes on a much more balanced perspective. As Deb says, “We are the history of thousands of people who made millions of decisions that bring us the life we have today.”

Keep this in mind as a leader; when your employees can bring their whole selves to work, including their histories, they can draw from that collective strength, forging more resilient and adaptable teams.

More broadly, your leadership draws from community.

Wherever your family settled, they didn’t do it alone. Just as today, immigration happened in waves throughout human history. People rapidly mingle with other population groups, forging strong ties and building supportive communities. This creates all kinds of invisible networks of support: family, mentors, neighbors, colleagues, towns and boroughs, and so on. We like to think we achieve success on our own, but the reality is we do nothing in true isolation. Those communities are bolstering you in ways you most often take for granted; even something as simple as a neighbor letting your dog out so you can wrap up an important proposal can mean the difference between a promotion and staying stuck as a junior manager.

As a leader, make support visible at work. Foster a sense of community with team building, mentorship programs, and collaborative team structures – any opportunity for employees to connect and support each other will boost morale, increase engagement, and help people feel valued. Community is, in a word, empowering.

As you navigate ever more complex challenges in our continually changing world, resilience, community, and collaboration form your recipe for more effective leadership. You’ll develop professional humility, too; with an eye on the past, it’s easy to see that leadership isn’t about individual achievement, but empowering and elevating your team as a whole.

Your past makes you future-ready.


This article was adapted by Dan Mushalko from our podcast episode Looking Back to Look Ahead: Ancestry’s CEO on Leadership, Tech, and Knowing Your Roots.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

The Qualities You Share with Effective Global Leaders, According to This Former Prime Minister

You’re more like a global leader than you think. After all, you face very similar challenges.

National financial crisis? You’ve faced budget woes in your business or NPO, too. Job creation and unemployment? Talk to your own HR department about how hard recruiting has become. The list goes on.

The scale is different, but the leadership qualities are the same. Here’s how our podcast guest, former Greek prime minister, George Papandreou, breaks it down.

You may roll your eyes seeing this for the thousandth time, but empathy remains vital in any leader. It’s foundational, Papandreou insists. It enables you to connect with your teams, customers, and partners in meaningful ways. On the business side, that keeps your team motivated and engaged, your customers loyal, and your partners close. For government leaders, it means you’re actually serving your constituents (a quality may seem rare these days). The action takeaway: regularly engage with all your stakeholders. You’ll be ahead of the curve when crises strike.

In fact, build on that engagement; you’ll soon recognize interconnectedness and networks that may have seemed invisible before. Human societies have been globally interconnected for thousands of years; international trade has been around as long as civilization. Just as societies don’t work in a vacuum, neither do our businesses. The undeniable proof stared at us during the supply chain crisis a few years ago. When you embrace the fact that you and your organization do not work in isolation, you can build relationships and networks, making them stronger and more resilient, ready for the next disruption.

Collaboration and cooperation logically follow from that. Competition still has its place, but our economies are evolving so there’s more benefit from friendly competition than cut-throat. Indeed, as global issues multiply, it’s easier to solve them when companies in entire industries work together. On a smaller scale, if your team is missing expertise, collaboration with another team will bring a solution faster than waiting four years for your assistant to get a degree in that missing field.

One of the most powerful lessons learned from Papandreou’s experiences is the value of dialogue. More than once, he’s seen how open communication transforms adversarial relationships into productive partnerships – even between nations at odds for decades. It helps both parties discover shared interests, paving the way for collaboration on resolving those old sticking points. For your own leadership, dialogue also helps you see differing perspectives – which sparks new insights and fosters innovation.

 

You may never be asked to save the world, but when you exercise the same skills that international leaders use, you’ll be better equipped to save your little piece of it.

Which global leaders, current or past, have inspired your leadership journey? What tools have you learned by observing them? Share in the comments so we can have the value of dialogue here, too!


This article was adapted from our remastered podcast episode Cooperation, Leadership, & Empathy: George Papandreou’s Path for Meeting Challenges.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

An Amazon Leader Shares Her Steps for Mastering Trust

You trust us.

Trust is the fuel behind any relationship. Each week, you trust the information we curate for these articles is accurate and factual…even insightful. You trust your friends to support you in good times and bad. And your team trusts you to support them and guide them to success.

In fact, trust is the cornerstone of effective leadership. Without it, you can’t inspire your team, and they can’t rely on any information you give them. When your organization loses trust, it also loses customers, partners, and staff.

So how do you build trust?

Catherine Teitelbaum, Amazon‘s Head of Family Trust, shared the hard-won insights she’s gained overseeing (even founding) safety and trust programs for various tech firms.

First, understand that trust-building is incremental. Think of trust as a decorative wall, and each positive action or interaction adds another gleaming brick. The wall grows slowly and steadily. But negative actions are overpowering; each one is like a sledgehammer that swings in and shatters that wall. So be consistent: make sure your actions align with your words, and be a reliable presence for your team.

Lead with authenticity and transparency. Bad news in itself doesn’t erode trust; hiding it does. Teams (and customers) need open communication. Without it, you send the signal that you don’t trust them, so why should they trust you in return? For leaders, authenticity becomes self-transparency, being honest about your shortcomings not just with your team, but just as critically, with yourself. When you know and express your limits, your team will be more open to stepping in to fill the gaps.

Be resilient and adaptable. Leaders must expect challenges; they’re inevitable. Navigating them is part of leading – we wouldn’t need leaders in the first place if everything always ran perfectly and smoothly! The best leaders go beyond resilience, and actually embrace challenges, seeing them as opportunities to learn and grow. That enthusiasm readily spreads to your team, making setbacks a mere crouch as you prepare to spring forward. In fact, this aspect of trust makes your team more innovative. As they see you adapting and welcoming new ideas and approaches, they’re more willing to share their own ideas and insights.

Spread trust throughout the organization. Customers keep organizations alive; their transactions with your company are relationships. Violate their trust, and the relationship goes away. To value and nurture trust organization-wide, clearly communicate the firm’s values and the behaviors expected from all staff. Just as important, demonstrate that leadership trusts the staff: give them some degree of autonomy, and the ability to take ownership of their work.

We really can’t overstate the value of trust for leaders. It keeps your crew steadfast as you navigate every storm, and helps the full team surge ahead in clear weather. Morale, loyalty, productivity: they’re all bolstered. Just remember that building trust is far more than simply keeping your promises; it’s about clearly demonstrating, every day, that you have the best interests of your team at heart.

We’ve all experienced the extremes of trust at work: both the violation of trust and exceptional examples of genuine trust. What’s your story? If you ever lost trust, how did you rebuild it? Help other readers by sharing your wisdom in the comments.


This article was adapted by Dan Mushalko from our podcast episode Four Key Lessons on Trust & Safety from Amazon’s Head of Family Trust.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

Five Future-Proofing Leadership Skills from a Futurist and a Consultant

Your work is a whirlwind. The avalanche of new tech, intricate global connectivity, and overnight societal changes all make for a rapidly changing world. And that’s just what you face each morning – what will work life be like in 2050?!

Clearly, your leadership style will have to change to keep up. Fortunately, our podcast guests offer no-nonsense guidance on how you can adapt and future-proof your leadership growth. Here’s what futurist Susan Cannon and leadership consultant Mike Morrow-Fox recommend.

Specific leadership skills to nurture now to build future-ready leaders include:

– Continuous learning and innovation. Change has become so rapid, it’s common for business analysts to quip that firms can easily tumble “overnight” if they don’t keep pace. To keep your success on the rise, develop leaders who are constant learners and innovators. This skill ensures adaptability with both industry changes and global challenges.

– Cross-cultural competence. As the COVID pandemic’s supply-chain collapse proved, all organizations have dependencies beyond local and national boundaries. Cultivate leaders who can expand those boundaries both internally (by managing global teams, for example) and externally (building relationships and networks internationally). And, of course, even our purely local teams now have members with a wide array of cultural backgrounds, so managing them requires similar skills to leading a multi-national team.

– Agility. With changes coming rapidly, timelines for decision-making are shrinking. We no longer have the luxury of taking our time to collect all data possible before finalizing a path. Agility or quick-decision-making becomes a make-or-break skill. Corollary to this is abolishing the fear of failure; if you have to make rapid decisions, some of them will be wrong. Learn, tweak, and try again. Punishing failure is not an option!

– Emotional intelligence. Tired of hearing EQ on these sorts of lists? Perhaps it keeps appearing because it’s really important! Think of it this way: as tech, and AI in particular, become more prevalent in the workplace, the unique skills only humans can perform become more important. Beyond the fact that workers are more engaged when they believe their bosses care, EQ enables you to discover what motivates your team members more effectively. From both a personal and a business standpoint, improving leaders’ emotional intelligence makes perfect sense.

– Proficiency. Some researchers limit this to technological proficiency. That’s fairly obvious; with technology changing so rapidly, your leaders need to be able to keep up so their teams can use these ever-emerging tools. But proficiency in soft skills is doubly important for leaders; the uniqueness of each team member becomes more important as technology highlights the talents only humans have – talent you need to keep on your team to ensure success.

Many ways exist to help your leadership team develop these skills. Check with your HR department; they may well have relevant programs in their catalog already. If not, recommend educational and professional development courses or consultants (such as those services provided by the Innovative Leadership Institute) that address future-ready leadership development. You can also be hands-on at no cost by being a mentor and coach for those around you or by identifying senior leaders who would love to take on this role. And, of course, you can allow staff to carve out time each week for experiential learning: moving out of their day-to-day comfort zones to work a few hours in a different area of your organization.

2050 may feel like the far future, but the changes leading to it are arising even as you read this. Equip yourself and other leaders with the skills to make it a successful journey.

What steps are you taking to prepare for tomorrow’s leadership? Lift others up by sharing your wisdom in the comments.


This article was adapted from our remastered podcast episode Leadership 2050: Two Experts Uncover How to Become Tomorrow’s Leader, Today.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.

From an Oxford Ethicist: How to Test Ethical Decision-Making

Enron. Lehman Brothers. WorldCom. And your company?

You clearly want to avoid this list of major “too big to fail” firms that extinguished due to a lack of ethics. While many leaders view ethics as a vague extra that’s not critical to business, the death of these companies proves otherwise: ethics is critical to survival.

So how do you keep your organization off this list, and instill a strong sense of ethics into your company culture?

Our podcast guest, David Rodin, offers practical advice. A former Oxford ethicist, and current chair/founder of ethics consultancy Principia, Rodin says to start with distinguishing ethics from compliance and company culture. They’re very different things.

He uses three tools or tests to determine ethical choices:

1. The Good. Ethically good actions create benefits for people – the more, the better, in fact. Bad actions, on the other hand, create harm or risk for others. In other words, you gauge your plan or action based on the consequences it will have in terms of people’s happiness and welfare. If it will cause harm, your decision is unethical; it’s time to reconsider.

2. The Right. Does your plan or action fulfill a duty or obligation to someone? You’ll create an ethical quandary if it goes against an obligation. Contracts are a clear business example – violating them can be both a legal and ethical shortfall. But even handshake deals and promises reside in this category. “My word is my bond” speaks to your organization’s ethical character. Rodin points out a bigger picture overlaying here: fundamental rights, including human rights. These duties and obligations extend from the social or national culture in which your business operates.

3. The Fitting. This may well be the most difficult lens to see through: does your plan or action fit your firm’s character and espoused virtues? You’ll need to look inside yourself and the company’s leadership; often, company character and virtue are unspoken parts of the culture, rather than codified and written down. It might help to work backward – consider what vices and behaviors the staff is told to avoid, and what that indicates about the company’s ethics. Add yourself to this equation: what values and virtues do you want to bring with your leadership style?

None of this will be easy initially. Ethics is about using judgment across situations, so it’s a way of thinking through decisions you must make in those gray areas. Compliance feels easier in comparison; you’re following a set of rules, laws, or standards often defined by others. Check the box on the compliance list, and you’re done. Ethical gray areas, though, never cease to bubble up.

As you implement ethical training and codes, remember that they must be practiced company-wide, from top leadership to the front line. In almost every case of firms failing from unethical practices, it only took a few bad actors to bring down the entire organization. Ensuring everyone knows and follows your ethical guidelines improves your odds significantly.

And, perhaps, the best benefit of all: you’ll sleep better at night.

Did you ever find yourself in an ethical quandary at work? How did you resolve it? Let us know in the comments so others can benefit from your experience.


This article was adapted by Dan Mushalko from our podcast episode An Oxford Ethicist Reveals How to Strengthen Your Workplace’s Moral Compass.

Thank you for reading our newsletter, where we bring you thought leaders and innovative ideas on leadership topics each week.

We strive to elevate the quality of leadership worldwide. Are you ready? If you are looking for help developing your leaders, explore our services.