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Guest: Jeff Grimshaw & Lynne Viscio

Your organization’s culture: It’s either an asset or a liability. At this very moment, your culture is helping business performance. Or hurting it. Jeff Grimshaw and Lynne Viscio are here to discuss their new book, Five Frequencies: Leadership Signals that Turn Culture Into Competitive Advantage. It seeks to answer one of the most critical questions facing leaders and organizations today: How do you turn your business culture into a sustainable source of competitive advantage?

Guest: John Baldoni

Successful businesspeople can usually point to a previous boss or mentor who helped shape their career by sharing their expertise as well as their wisdom. These lessons are not held in a classroom but in offices, hallways, cubicles, lunchrooms and wherever employees gather. The lessons revolve around what’s happening in the business as well as what’s necessary to learn in order to become more effective. John Baldoni joins the program to discuss how C-level executives, managers, as well as employees and other stakeholders, following the principles in GRACE will result in stronger, more cohesive teams which makes for a stronger company overall.

Guest: Parminder Vir

For twenty years The International Leadership Association’s mission has been to advance leadership knowledge and practice for a better world. Through this platform, they organize events and conferences assembling talent across sectors, cultures, disciplines and generations. For the 4th Women and Leadership conference, a community of like-minded women and some men, young and old, spent three days discussing, debating, and reflecting on ways in which women’s leadership potential can be developed, energized and liberated for the ‘greater good’. Parminder Vir joins us today to share her insights on Women in Leadership from the conference and her life experiences.

Guest: Dave Cherry

Retail, and all other industry segments as we know them, are dead. The only industry that remains is the “Customer Experience Industry” and everyone is a part of it unless you do not have customers and then you have bigger problems. Customer expectations are raised with every interaction and the only way to stay competitive is to combine content with context to build lasting connections with your customers. In this show, with Dave Cherry of Cherry Advisory, he and Maureen will discuss how to do that in today’s customer experience industry.

Guest: Aleksandra Scepanovic

Aleksandra Scepanovic joins the show with her inspiring story. How she first moved to New York City in the early 2000 is after starting her career as a journalist covering the Bosnian war, from the war zones of the Balkans. When she came to New York City, she was enamored by the beauty in the architecture in the different neighborhoods, which led her to begin a career in real estate. Aleksandra felt a special connection to the brownstone neighborhoods of Brooklyn, and after spending more time in the borough, she and her partner co founded Ideal Properties Group there in 2007. Aleksandra shares how the difficulties influenced her leadership skills and what she learned that allowed her to become a better leader.

Guest: Alexia Maas

With great power comes great responsibility. Our spiritual evolution and collective wisdom struggle to keep pace with the power granted by our technological evolution. Harnessing the good business does by scaling science for the benefit of humanity, through creating communities where people can learn—and contribute more than they could alone—and by furthering human flourishing are among noblest aims we may pursue. The future toward which business is leading us, in 2030, is the backdrop to our change. We have in our hands, as citizens and as business leaders, the power to do great good by pointing business toward our most inspirational and useful aims and leading those changes with passion and reason. Alexia Maas joins Maureen to discuss the disruptions occurring and the legal impacts those disruptions are making.

Guest: Jim Grote & Tom Grote

In today’s environment where the news headlines are dominated by stories designed to draw attention (often negative attention), there is a hope that change can happen when individuals and businesses choose to conduct themselves in a way that is counter-cultural. Jim and Tom Grote join the show to discuss their business model of Agape Capitalism, which is a way of doing business based on the power of love. They want to extend this impact beyond their company or their industry to the entire economy.

Season 5 Episode 44

Guest: Dr. Gleb Tsipursky

The biggest falsehood in business leadership and career advice may also be the most repeated: go with your gut. Gleb Tsipursky joins Maureen to explain why that is terrible advice because going with your gut leads to dangerous judgment errors that behavioral economics and cognitive neuroscience scholars call cognitive biases, which lead to disastrous decisions that devastate highly profitable companies, top-notch careers, and great business relationships. By combining practical case studies with cutting-edge research, Glebs new book Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters helps business leaders make the best decisions and prevent these business disasters.

Season 5 Episode 52

Guest: Greg Moran

During a time of ongoing organizational disruption, leaders benefit from exploring how the rapid change can serve as a pointer and inspiration to help them envision futures that were not possible as recently as last year. Each disruption opens another door to opportunity across a broad range of industries. Greg Moran joins Maureen for this annual trend discussion that looks at what we think are the most important business drivers to consider over the next three to five years.

Guest: Jacqueline Carter

$46 billion a year is spent on leadership training, but a recent Gallup survey showed that 82 percent of employees find their leaders “uninspiring.” Why the gap? Because most leadership development focuses on outward skills like strategy, people management and finance. Instead, new research shows that leadership should start inward with the mind. THE MIND OF THE LEADER: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results (Harvard Business Review Press; March 2018) by Rasmus Hougaard and Jacqueline Carter reveals how leaders can lead themselves, their people, and their organizations by training their minds. The authors found that three mental qualities are essential to becoming effective leaders. Leaders must be mindful (being present and attentive to their people’s needs), selfless (to model cultures based on growth and learning instead of ego) and compassionate (show their people they have their back).