Pivot, Disrupt, Transform: How Leaders Beat the Odds and Survive

Guest: Marcia Daszko

Marcia Daszko joins Maureen to share 3 pieces of advice for leaders. 1. STOP using management fads and “best practices”. These cause internal competition and dysfunctional work environments full of blame and finger-pointing 2. START thinking differently by learning about systems and statistical thinking. If leaders want better outcomes, they need to create a new System that will deliver it and help them make better decisions. And 3. TRANSFORM/Change what they do and how they lead to transform their organization and create amazing customer experiences.