Innovating Leadership:
Co-Creating Our Future
Hosted by Maureen Metcalf
Conversations with global thought leaders on leadership, culture, and innovation—designed for executives navigating complexity and building resilient organizations.
Building Communities within Your Business
Episode Description
Alice Yoo LeClair makes the case that internal communities are a genuine competitive advantage, and that building them starts with how leaders show up. Her memorable formulation is that “aptitude plus attitude” is what sets a leader apart, forming the foundation of a personal brand that can accelerate growth at any level. She also shares an inventive approach to development through “digital mentors,” curating online wisdom from accomplished executives rather than relying solely on traditional resources, alongside candid reflection on inclusion for Asian professionals.
Key Takeaways
- Internal communities can become a real competitive advantage for a business.
- Aptitude plus attitude is what distinguishes a leader and anchors a strong personal brand.
- Personal brand development can accelerate growth regardless of tenure or position.
- Curating digital mentors offers a flexible, self-directed path to professional development.
- Greater global collaboration is expected to strengthen workplace inclusion for Asian professionals.
Why This Episode Matters
Executives come away with a practical view of how internal community and intentional personal development combine to strengthen both leaders and the organizations around them.
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Episode Content:
A Competitive Advantage: Building Communities Within the Business
We are pleased to announce the Connex Executive Insights Series, produced in collaboration with Connex Partners, an invitation-only executive network that brings industry leaders together in from the worlds of HR and Healthcare.
Connex Members are part of a cutting-edge community, finding actionable solutions to their most pressing business challenges via high-value peer exchanges and curated resources, including tools, platforms, partners, and c-suite networking opportunities.
Executive Insights features highly-respected and engaging guests who share novel ideas and practices related to the latest leadership topics.
Alice Yoo LeClair, Divisional CHRO at Euromoney Institutional Investor PLC, originally published this article in Inside CHRO, the go-to magazine for HR leaders brought to you by Connex Partners. It is a companion to her podcast A Competitive Advantage: Building Communities Within the Business.
- What is your best leadership advice?
It’s your aptitude plus your attitude that sets you apart as a leader. These two things build the story of your personal brand and can accelerate your development over your peer group. This advice applies whether you have worked at an organization for two months or 25 years, whether you’re a senior leader or just taking the lead as a contributor in a meeting.
- If you could go back in time and meet your sixteen-year-old self, what would you tell them?
Firstly, when you hear about this thing called ‘Bitcoin’ that goes for sale, buy it immediately in mass quantities! The second thing I would tell myself is ‘chin up’. Over the course of time, you will see a material shift when it comes to Asian inclusion and representation. There will even be an Asian superhero, Shang-Chi, brought to life on the big screen, in mainstream culture. It’s really tough now – but know that the world is going to learn faster, collaborate more and come together as a global community in the very near future.
- What is the most-read book on your shelf?
Sapiens: A Brief History of Humankind by Yuval Noah Harari. I discovered this book through Bill Gates’ book blog, Gates Notes, and he cited it in a New York Times article as one of his favorite reads. The theories the author presents about why sapiens, of all the species that have inhabited this planet, have been able to develop enormous infrastructure, technologies, religions, governments and currencies are fascinating.
One of his theories is that as a species, our ability to imagine and apply our imagination to our real-life circumstances is what enabled our brains to create all of these institutions. I recommend it to anyone who is curious as to how we went from hunter-gatherers to doing things like cryptocurrency in the present day.
- What’s the one film, TV show or podcast you would urge every CHRO to check out, and why?
I have a different approach to this. I don’t actually have an HR industry-specific magazine or podcast that I regularly turn to. What I have curated for myself instead are ‘digital mentors.’ In the HR and business worlds, there are incredible leaders who, through their public content, answer questions and give advice on topics I would have asked them to elaborate on through those mentorship coffee sessions. It was through this curation of digital mentorship that I discovered my career aspiration to become a Chief Experience Officer. I got there from the online presence of an executive named Julie Larson-Green who held the role at Microsoft and Qualtrics.
To read this article in full, and to find out more about how the pandemic has shaped Alice’s views on the future of HR, sign up to receive Inside CHRO, the new magazine written by – and for – HR leaders. Brought to you by Connex Partners, the #1 executive network for HR.
Resources:
For a deeper dive into all things HR, check https://www.connexpartners.com.
Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here.
She’s also written several award-winning books on leadership development. You can peruse and purchase them here: https://amzn.to/3C4eSX0.
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Guest(s):
Guest(s) Bio:
Alice Yoo LeClair is the Chief Human Resources Officer for Euromoney PLC’s Financial & Professional Services (FPS) division. She is responsible for leading talent management, DEI, recruitment and performance enablement initiatives, in alignment with the organization’s strategic objectives. In this capacity, she also serves as a member of the division’s executive committee and the group’s HR leadership team. Before joining Euromoney, Alice was the Head of HR for the Americas GTM region and multiple product verticals at Refinitiv, an LSEG (London Stock Exchange Group) business. Previously, she held global people strategy and commercial program management roles at IPC Systems, IntelePeer and Level 3 Communications (now Lumen Technologies). Alice holds a bachelor’s degree in Music from the University of Hartford where she double majored in Piano Performance and English. She also has a certificate in Plant Based Nutrition from eCornell, Cornell University’s external education unit.
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Our Podcast Team:

Maureen Metcalf
Podcast Host

Dan Mushalko
Editor & Producer

Jenna Reik
Podcast Manager
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