Amer Kaissi is an award-winning professor of health-care administration at Trinity University, a Top-15 program. His previous book, Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, won the 2019 American College of Healthcare Executives (ACHE) Book of the Year Award. He is a national speaker with Huron/Studer Group and a faculty member with ACHE, the University of Colorado Denver, and Boston College. Kaissi is the director of the Executive Program at Trinity University, where he teaches courses in leadership, professional
development, and public speaking. Kaissi works with MEDI—a division of Navvis—and with the Leadership Development (TLD) Group as an executive coach, and consults with hospitals and other organizations in their strategic planning efforts. Kaissi is also a certified executive and physician coach. He lives in San Antonio,
Texas, with his wife and their two teenagers. Learn more at www.amerkaissi.com